APRIL 16th 2021

Colleague for Service Business Intelligence

Our service department is in rapid development with several major improvements in recent years, and this job posting is an effect of this positive trend that the improvements have led to. There are still plenty of opportunities to adapt our service to customers' needs, and it is i.a. for this we need your help.

Our overall goal is to offer preventive maintenance of the entire machine park, which we represent in Denmark, Sweden and Finland with 500 different machine/plant types distributed across 23 agencies. This requires deep professionalism, structure and perseverance.

You will be an important part of the operation of preventive maintenance, and you will be tasked with maintaining and further developing the professional foundation on which the operation of preventive maintenance rests.

Your operational role will primarily consist of order processing based on service intervals, service kits and machine history. Order processing takes place digitally in Microsoft Field Service Management.

The operational tasks include:

  • Monitoring of estimated service visits initiated by the system

  • Dialogue with customers about the current condition of the machines

  • Assessment of service scope based on machine history

  • Preparation of service offers

  • Customization of service offers and issuance of order confirmations

  • Participation in service visits together with the service technicians


The work of maintaining and further developing the foundation involves:
To compare the machine manufacturers' recommendations, the technicians' experience and the customers' needs and translate it into structured and digitized content in the toolbox in the form of:

  • Service kit

  • Checklists

  • Booking setup on service agreements

  • Configurations

  • Ongoing dialogue with the machine manufacturers about general service intervals and activities

  • Ongoing dialogue with the technicians about optimizing service intervals and activities for specific conditions

  • Integrate technical updates from the machine manufacturers into the foundation

  • Communicate feedback from customers and technicians to the machine manufacturers

  • Maintenance of the machine database

  • Creation and customization of service agreements and booking setup


We offer:

As our new colleague, you get an exciting and varied job with freedom under responsibility in an informal work environment characterized by commitment, and where the keywords are quality, competence and flexibility.

We place emphasis on the development of your professional and personal competencies - we are happy to invest in your future development and offer good and stable employment and working conditions.

Salary and terms of employment are of course tailored to your experience and education and also include health insurance, free telephone, paid home internet and various company events.

How to apply:

Send application and CV with photo as soon as possible and no later than 9 May 2021 to job@nemco.dk. The application must be in Danish.

If you have any questions about the position or Nemco, please feel free to contact HR Manager Peter Jonasen on 2040 5204. Admission is as soon as possible, but we are of course waiting for the right candidate.

News

Slicing & Packaging Days 2023
22th to 24th March 2023

Slicing & Packaging Days 2023

Join us at NEMCO SLICING & PACKAGING DAYS 2023 to discover the latest technology in meat, fish and poultry slicing from Grasselli and Borncut.

Read more
2. JANUARY 2023

New CCO at Nemco with more than 30 years of industry experience

Thomas Holm, CCO at Nemco

Read more
February 2023

GRASSELLI webinar

Portion Cutter OSL + Horizontal Slicer KSL DV

Read more
Singer & Sohn GmbH

Nemco joins Nordic cooperation.

Nemco joins Nordic cooperation with German Singer & Sohn GmbH.

Read more
FoodTech 2022

Nemco exhibits at FoodTech in Herning from 1-3 November 2022

Meet Nemco at FoodTech 2022 - Northern Europe's largest trade fair for food technology

Read more
CHARK-SM 26 & 27 OKTOBER 2022

Chark-SM in Gothenburg

Meet Nemco at the Chark-SM in Gothenburg on 26 and 27 October 2022

Read more
Tampere, Finland 14 - 15 September 2022

FOOD AND DRINK Trade Fair, Finland - September 2022

Come and join the Food & Drink Trade Fair in Tampere - Meet us at booth C 641 where we will show solutions from Vemag, Bettcher, Henneken and scansteel

Read more
See you in October?

Are you coming to ScanPack in October?

Nemco will be a partner and exhibitor when ScanPack opens the doors for this year's event in Göteborg on 4 October 2022.

Read more
14 to 19 May 2022

IFFA Trade Fair 2022

If you are planning to attend IFFA 2022, you can book your ticket with Nemco. You can meet all our specialists every day.

Read more
26th to 29th of April 2022

Anuga FoodTec 2022

Nemco will be there, when this years' Anuga FoodTec open its doors from the 26th to the 29th of April 2022 in Cologne, Germany.

Read more
November 2nd 2021

Nemco Inspiration Days 2021

Experience innovative packaging solutions and the latest technology in solid weight slicing!

Read more
AUGUST 20TH 2021

New project manager at Nemco AB

Sandra Gabriel has just started as Product Manager at Nemco, which is a Nordic supplier of equipment for the food industry made by leading international manufacturers.

Read more
MAY 28th 2021

Himmerlandskød

We thank Himmerlandskød for the trust and look forward to unveiling the future of user-friendly and environmentally friendly packaging solutions, which are developed in collaboration with Vemag and Sealpac.

Read more
APRIL 16th 2021

Colleague for Service Business Intelligence

We are currently looking for a colleague for Business Intelligence in the service department, who services Nemco's customers in the food industry in the Nordic region with spare parts, maintenance and technical service.

Read more
APRIL 13TH 2021

Service Technicians for Denmark and the Nordic countries

If you want to be part of the Nordic region's strongest service team, which consists of specially trained technicians in the food industry, we have the job for you!

Read more
APRIL 8TH 2021

Bettcher ACS breading machine - test it in your own production

You now have the opportunity to test a Bettcher ACS in your own production. It only requires you to make an appointment.

Read more
MARCH 4TH 2021

New tray fulfills profound consumer demand

Climate-friendly packaging is a sought-after product and a new tray with 60% less plastic from Sealpac meets a large consumer demand.

Read more
JANUARY 22nd 2021

Seydelmann and Nemco initiate strategic collaboration in Denmark

In recent years, Nemco has focused on development within the plant protein, confectionery and baker segments, which is why the new partnership with Seydelmann is an important addition to the selection of industrial cutters.

Read more
JANUARY 20TH 2021

Vemag Robby - book a demo in week 10 and 11

You will be able to experience Vemag Robby in our showroom in Viby J. from the 8th to the 19th of March.

Read more
OCTOBER 28TH 2020

New project manager at Nemco AB

Nemco can now present yet a newly appointed employee: Lars-Göran Malmberg has joined Nemco AB as a new project manager.

Read more