Our service department is in rapid development with several major improvements in recent years, and this job posting is an effect of this positive trend that the improvements have led to. There are still plenty of opportunities to adapt our service to customers' needs, and it is i.a. for this we need your help.
Our overall goal is to offer preventive maintenance of the entire machine park, which we represent in Denmark, Sweden and Finland with 500 different machine/plant types distributed across 23 agencies. This requires deep professionalism, structure and perseverance.
You will be an important part of the operation of preventive maintenance, and you will be tasked with maintaining and further developing the professional foundation on which the operation of preventive maintenance rests.
Your operational role will primarily consist of order processing based on service intervals, service kits and machine history. Order processing takes place digitally in Microsoft Field Service Management.
The operational tasks include:
Monitoring of estimated service visits initiated by the system
Dialogue with customers about the current condition of the machines
Assessment of service scope based on machine history
Preparation of service offers
Customization of service offers and issuance of order confirmations
Participation in service visits together with the service technicians
The work of maintaining and further developing the foundation involves:
To compare the machine manufacturers' recommendations, the technicians' experience and the customers' needs and translate it into structured and digitized content in the toolbox in the form of:
Booking setup on service agreements
Ongoing dialogue with the machine manufacturers about general service intervals and activities
Ongoing dialogue with the technicians about optimizing service intervals and activities for specific conditions
Integrate technical updates from the machine manufacturers into the foundation
Communicate feedback from customers and technicians to the machine manufacturers
Maintenance of the machine database
Creation and customization of service agreements and booking setup
As our new colleague, you get an exciting and varied job with freedom under responsibility in an informal work environment characterized by commitment, and where the keywords are quality, competence and flexibility.
We place emphasis on the development of your professional and personal competencies - we are happy to invest in your future development and offer good and stable employment and working conditions.
Salary and terms of employment are of course tailored to your experience and education and also include health insurance, free telephone, paid home internet and various company events.
How to apply:
Send application and CV with photo as soon as possible and no later than 9 May 2021 to email@example.com. The application must be in Danish.
If you have any questions about the position or Nemco, please feel free to contact HR Manager Peter Jonasen on 2040 5204. Admission is as soon as possible, but we are of course waiting for the right candidate.
We are happy to welcome Michael as Area Sales Manager for Southern Jutland.
Nemco will of course be there when IBA opens the doors for this year's event in Munich
We are pleased to welcome Ulrika as our new Sales Coordinator for the Swedish market.
German Vemag Anlagenbau becomes Vetec Anlagenbau
If you are planning to attend Interpack 2023, you can book your ticket with Nemco. You can meet all our specialists every day.
We are happy to welcome Mikko Niittymäki to Nemco, where he has taken on the new role as sales trainee in Finland.
Join us at NEMCO SLICING & PACKAGING DAYS 2023 to discover the latest technology in meat, fish and poultry slicing from Grasselli and Borncut.
Thomas Holm, CCO at Nemco
Portion Cutter OSL + Horizontal Slicer KSL DV
Nemco joins Nordic cooperation with German Singer & Sohn GmbH.
Meet Nemco at FoodTech 2022 - Northern Europe's largest trade fair for food technology
Meet Nemco at the Chark-SM in Gothenburg on 26 and 27 October 2022
Come and join the Food & Drink Trade Fair in Tampere - Meet us at booth C 641 where we will show solutions from Vemag, Bettcher, Henneken and scansteel
Nemco will be a partner and exhibitor when ScanPack opens the doors for this year's event in Göteborg on 4 October 2022.
If you are planning to attend IFFA 2022, you can book your ticket with Nemco. You can meet all our specialists every day.
Nemco will be there, when this years' Anuga FoodTec open its doors from the 26th to the 29th of April 2022 in Cologne, Germany.
Experience innovative packaging solutions and the latest technology in solid weight slicing!
Sandra Gabriel has just started as Product Manager at Nemco, which is a Nordic supplier of equipment for the food industry made by leading international manufacturers.
We thank Himmerlandskød for the trust and look forward to unveiling the future of user-friendly and environmentally friendly packaging solutions, which are developed in collaboration with Vemag and Sealpac.
We are currently looking for a colleague for Business Intelligence in the service department, who services Nemco's customers in the food industry in the Nordic region with spare parts, maintenance and technical service.